Skip to main content

Account settings

The Personal tab is your go-to place for managing everything related to your personal account on the platform. It's like your command center for tweaking various details like your name, email address, and phone number.

You have the power to take charge of your authentication methods, giving you the flexibility to add multiple methods to fortify the security of your account.

We've also got you covered with options to download your personal info or delete your account, no strings attached.

Account Settings

Configure authentication methods​

Authentication methods are what we use to verify your identity in the system. You can configure single or multiple authentication methods either with email or SMS.

When an authentication method is configured, either for email or SMS, it will send a One-Time-Passcode to either one or both depending on your configuration.

Steps to configure an authentication method​

  1. Go to the Personal tab within the Account Settings menu.
  2. Scroll down until you find the section titled Authentication method.
  3. In this section, you will see two possible options: email and SMS.

    On the right side of these options, you'll notice a green checkmark symbol indicating that the method is configured.

  4. To set up the method of your choice, click on it to expand the settings
  5. Then simply enter your email address or phone number, then press Enter.

You'll see the chosen authentication method added, and display the address or number you provided.

Steps to delete an authentication method​

  1. Navigate to the Personal tab within the Account Settings menu.
  2. Scroll down until you come across the section titled Authentication Method.
  3. In this section, you will find two possible options: email and SMS.

    To the right of these options, you'll see a green checkmark symbol indicating that the method is configured.

  4. To set up the method of your choice, click on it to expand the settings.
  5. Then, simply click on the delete symbol for the method you want to remove.

By following these steps, you'll effectively delete the chosen authentication method.

note

The ZaveIT platform doesn't use or store passwords; it only relies on One-Time Passcodes (OTPs).

Export personal data​

If necessary, you have the option to export the personal data linked to your account from this location. This means you can download a copy of your account's personal information if the need arises.

Steps to export personal data​

  1. Navigate to the Personal tab in the Account Settings menu.
  2. Scroll down until you locate the section titled Download your information.
  3. Simply click on the Download button.

Now, you're all set to review the downloaded file.

Delete your account​

In the Personal tab, we provide an option to delete your account from the system. When you use this option, your personal account with all your personal information will be marked as deleted and will not be available inside the platform.

Steps to delete your personal account​

  1. Go to the Personal tab in the Account Settings menu.
  2. Scroll down until you find the section labeled Delete your account.
  3. Click on the Delete account button.
  4. Follow the standard verification process.
  5. Confirm your decision by selecting Yes when asked if you're sure you want to delete your account.

Your personal account will now be permanently deleted, and you will be automatically signed out.

info

Deleting your personal account won't have any impact on your company account or tenant within the system.

caution
  • User's personal information will be retained for a 14-day grace period and then permanently deleted.
  • Some personal info may be kept even after the account is terminated to comply with legal requirements.
  • If your administrative user has been deleted for any reason, please reach out to your service provider. :::