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Service Virtualization

In everyday management, users typically only need to interact with about 10% of a given management user interface and many user interfaces strive to display all the software or service features, which can create complexity and confusion for users trying to operate them.

In the case of larger or more intricate software systems, users often require days or even weeks of training to confidently and comfortably navigate them.

Service Virtualization is a method for generalizing the most used features of any given management type, to simplify usage of the service. This includes fewer buttons to push and a more intuitive UI as well as one UI for any service.

How it works​

ZaveIT offers support for multiple management types, including Backup, Storage, and Security Scanning. Within each of these management types, we've streamlined the features that users frequently utilize and presented them in a unified view. Our platform includes various software and services for virtualization within each respective "management type" interface, allowing users to efficiently operate multiple services within a single UI.

Furthermore, this capability allows providers to integrate various software applications into a unified user interface, resulting in powerful and user-friendly services. Additionally, it can be extended to enable providers to craft unique service offerings by integrating multiple services into a single, cohesive interface.

Why we do Service Virtualization​

We do Service Virtualization for the following reasons:

  • To simplify daily use
  • To merge multiple software into one UI
  • To build unique customer offerings
  • To reduce operational cost
  • To reduce the need for training
  • To add value to any service

How Service Virtualization can bring value-add to your services​

As a Provider with a supported service, you can add the following to your service:

  • Direct ticketing
  • In-app training
  • Feature toggling
  • Automated deployments
  • Custom Deliveries
  • Branding
  • Ease of use for your customer
  • Ease of management
  • RISC Management

Take a look at Building Services to understand the full potential of Service Virtualization.