ArrowSphere Platform
About​
ArrowSphere is Arrow Electronics' cloud marketplace for managing customers, products, and orders across multiple vendors. The ZaveIT integration connects to your ArrowSphere account, letting you manage your Arrow business - including customer synchronization, product catalog import, and order placement - directly from the ZaveIT Platform.
Capabilities​
The ArrowSphere integration provides the following capabilities:
- Sync Customers - Bi-directional synchronization keeps customer accounts consistent between ZaveIT and ArrowSphere. Import existing customers or export new ones from ZaveIT.
- Import Products - Pull the ArrowSphere product catalog into ZaveIT, including cloud subscriptions and services with pricing and billing terms.
- Create Orders - Submit orders to ArrowSphere directly from ZaveIT. Orders flow through to Arrow for fulfillment.
- Distributor Sync - Synchronize distributor-level data between ZaveIT and ArrowSphere for comprehensive reporting and management.
- Credential Validation - Test your API credentials during setup to verify the connection before saving.
Getting Started​
Step 1: Generate an API Key​
- Log in to ArrowSphere (production) or the sandbox environment.
- Navigate to the API Keys section (see ArrowSphere API documentation for details).
- Generate a new API Key.
Store your API Key in a safe place immediately after generation. Depending on your ArrowSphere configuration, it may not be retrievable later.
Step 2: Choose Your Environment​
ArrowSphere offers two environments:
| Environment | URL | Use case |
|---|---|---|
| Production | https://xsp.arrow.com/index.php/api | Live data and real orders |
| Sandbox | https://int.arrowxsp.com/index.php/api | Testing and development |
You can also enter a custom URL if Arrow has provided a specific endpoint for your account.
Step 3: Configure in ZaveIT​
- In the ZaveIT Platform, navigate to Settings → Integrations.
- Find ArrowSphere Platform Integration and click Configure.
- Select your Environment (Production, Sandbox, or Custom).
- If you selected Custom, enter the URL manually. Otherwise, it is filled automatically.
- Enter your API Key.
- Click Save.
The integration validates your credentials on save. If the connection is successful, the integration status changes to active.
Configuration Reference​
| Field | Description | Where to find it |
|---|---|---|
| Environment | Target environment (Production, Sandbox, or Custom) | Choose based on your use case |
| URL | ArrowSphere API endpoint URL | Auto-filled from environment, or enter manually for Custom |
| API Key | Your ArrowSphere API key | ArrowSphere → API Keys Authentication |
Considerations​
- Environment selection - Make sure you select the correct environment. Production uses real data and processes real orders. Use Sandbox for testing.
- API key permissions - Your API key must have the appropriate permissions enabled in ArrowSphere for the capabilities you intend to use (customer management, product catalog, order creation).
- Distributor sync - The distributor sync capability provides additional data synchronization beyond standard customer and product imports. This is useful for comprehensive reporting across your Arrow distribution business.