ArrowSphere Platform
About
ArrowSphere is Arrow Electronics' cloud marketplace for managing customers, products, and orders across multiple vendors. The ZaveIT integration connects to your ArrowSphere account, letting you manage your Arrow business - including customer synchronization, product catalog import, and order placement - directly from the ZaveIT Platform.
Capabilities
The ArrowSphere integration provides the following capabilities:
- Sync Customers - Bi-directional synchronization keeps customer accounts consistent between ZaveIT and ArrowSphere. Import existing customers or export new ones from ZaveIT.
- Import Products - Pull the ArrowSphere product catalog into ZaveIT, including cloud subscriptions and services with pricing and billing terms.
- Create Orders - Submit orders to ArrowSphere directly from ZaveIT. Orders flow through to Arrow for fulfillment.
- Distributor Sync - Synchronize distributor-level data between ZaveIT and ArrowSphere for comprehensive reporting and management.
- Credential Validation - Test your API credentials during setup to verify the connection before saving.
Getting Started
Step 1: Generate an API Key
- Log in to ArrowSphere (production) or the sandbox environment.
- Navigate to the API Keys section (see ArrowSphere API documentation for details).
- Generate a new API Key.
Store your API Key in a safe place immediately after generation. Depending on your ArrowSphere configuration, it may not be retrievable later.
Step 2: Choose Your Environment
ArrowSphere offers two environments:
| Environment | URL | Use case |
|---|---|---|
| Production | https://xsp.arrow.com/index.php/api | Live data and real orders |
| Sandbox | https://int.arrowxsp.com/index.php/api | Testing and development |
You can also enter a custom URL if Arrow has provided a specific endpoint for your account.
Step 3: Configure in ZaveIT
- In the ZaveIT Platform, navigate to Settings → Integrations.
- Find ArrowSphere Platform Integration and click Configure.
- Select your Environment (Production, Sandbox, or Custom).
- If you selected Custom, enter the URL manually. Otherwise, it is filled automatically.
- Enter your API Key.
- Pick the target Currency for imported product prices. Leave it on Norwegian Krone (NOK) unless you invoice this distributor's customers in another currency - EUR, GBP, SEK, USD, and DKK are available.
- Click Save.
The integration validates your credentials on save. If the connection is successful, the integration status changes to active.
Configuration Reference
| Field | Description | Where to find it |
|---|---|---|
| Environment | Target environment (Production, Sandbox, or Custom) | Choose based on your use case |
| URL | ArrowSphere API endpoint URL | Auto-filled from environment, or enter manually for Custom |
| API Key | Your ArrowSphere API key | ArrowSphere → API Keys Authentication |
| Currency | Target currency for imported product prices (default NOK) | Picked from the dropdown during integration setup |
Considerations
- Environment selection - Make sure you select the correct environment. Production uses real data and processes real orders. Use Sandbox for testing.
- API key permissions - Your API key must have the appropriate permissions enabled in ArrowSphere for the capabilities you intend to use (customer management, product catalog, order creation).
- Distributor sync - The distributor sync capability provides additional data synchronization beyond standard customer and product imports. This is useful for comprehensive reporting across your Arrow distribution business.