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Ingram Micro Reseller

Which Ingram Micro integration?

ZaveIT offers two Ingram Micro integrations. Reseller is for accessing the distribution catalog with hardware, software, and real-time pricing. If you need cloud subscription and services management, see Ingram Micro Cloud Marketplace instead.

About​

Ingram Micro Reseller is Ingram Micro's API for accessing their full distribution catalog - covering hardware, software, and subscription products. The ZaveIT integration connects to your Ingram Micro reseller account, letting you import products with real-time pricing and availability directly into the platform.

Capabilities​

The Reseller integration provides the following capabilities:

  • Import Customers - Pull your Ingram Micro reseller customer accounts into ZaveIT to centralize customer management.
  • Import Products - Pull Ingram Micro's product catalog into ZaveIT, including hardware and subscription products with real-time pricing and availability for your region.
  • Credential Validation - Test your API credentials during setup to verify the connection before saving.

Getting Started​

Step 1: Gather Your API Credentials​

You need the following from your Ingram Micro developer portal and reseller account:

  • Your Client ID and Client Secret from the Ingram Micro developer portal.
  • Your Secret Key used for API request correlation.
  • Your Customer Number (format: XX-XXXXXX) from your Ingram Micro reseller account.
  • Your two-character ISO Country Code (for example, US, NO, GB).

Contact your Ingram Micro account representative if you don't have API access set up.

Step 2: Configure in ZaveIT​

  1. In the ZaveIT Platform, navigate to Settings → Integrations.
  2. Find Ingram Micro Reseller and click Configure.
  3. Enter your Client ID, Client Secret, Secret Key, Customer Number, and Country Code.
  4. Click Save.

The integration validates your credentials on save. If the connection is successful, the integration status changes to active.

Configuration Reference​

FieldDescriptionWhere to find it
Client IDYour Ingram Micro API client identifierIngram Micro developer portal
Client SecretYour Ingram Micro API client secretIngram Micro developer portal
Secret KeyKey used for correlation ID header in API requestsIngram Micro developer portal
Customer NumberYour Ingram Micro customer number (format: XX-XXXXXX)Your Ingram Micro reseller account
Country CodeTwo-character ISO country code (e.g. US, NO, GB)Determined by your Ingram Micro account region

Considerations​

  • Country-specific catalog - The Country Code determines which regional product catalog the integration accesses. Products, pricing, and availability vary by region.
  • API rate limits - Ingram Micro's API has rate limits that may affect large catalog imports. The integration handles pagination and throttling automatically.
  • Credential scope - Your Client ID and Client Secret must have the correct API permissions enabled in the Ingram Micro developer portal. Verify that reseller API access is included in your API subscription.
  • Norway (NO) country handling - Ingram Micro does not support Norway as a country code in their API. If you configure your country code as NO, the integration automatically routes API requests through the Swedish (SE) marketplace and converts all SEK prices to NOK using the latest exchange rate from Norges Bank. Your products will appear with country NO and currency NOK - no manual conversion is needed.