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Subscriptions

The Subscriptions section allows you to manage and track all active and expired subscriptions associated with your tenant. This page provides an overview of your subscription details, including the product type, pricing, billing cycle, expiration date, and payment method.

From this section, you can:

  • View all your current and past subscriptions.
  • Expand subscription details to review billing information and contract terms.
  • Edit an existing subscription by modifying expiration dates or quantities.
  • Cancel a subscription if it is no longer needed.

This feature ensures transparency and control over your service plans, helping you keep track of renewal dates and avoid unexpected service interruptions.

Subscriptions Overview

Viewing Subscriptions​

The Subscriptions section displays all active and expired subscriptions linked to your tenant. Each subscription card provides key details, including:

  • Subscription name
  • Edition type
  • Expiration date
  • Pricing details

Clicking on a subscription expands the view to show additional information, such as billing details, grace periods, and cycle durations.

Expanded Subscription Details

Editing a Subscription​

To modify a subscription:

  1. Click the Edit button next to the subscription.
  2. Modify the Expiration Date or update the Quantity.
  3. Click Save changes to confirm your updates.

Edit Subscription Modal

Canceling a Subscription​

  • Clicking the Cancel Subscription button will initiate the cancellation process.
  • The subscription will be marked as Cancellation in Progress until the cancellation is fully processed.
  • Once completed, the subscription status will update accordingly.
  • Ensure you review billing terms before canceling, as refunds may not be available for pre-paid periods.